Keyed Systems LLC – Founder (2004–Present)

Lead digital transformation, development, product, AI automation, and governance engagements across healthcare, education, retail, hospitality, and public sector entities.

• Directed enterprise transformation programs integrating AI-driven automation, data strategy, and risk governance—advancing operational maturity, compliance, and innovation readiness.
• Delivered AI-enabled workflow ecosystems using OpenAI, Anthropic, Flowise, Voiceflow, Make, N8N, and e-commerce integrations, streamlining processes and customer experience across industries.
• Architected governance and compliance frameworks for Fortune 100 enterprises and government ministries, strengthening resilience across GDPR, HIPAA, CCPA, FERPA, FISMA, FedRAMP, ISO, PCI, and sector-specific safety standards.
• Designed and deployed proprietary GRC and AI product suites—including asset/inventory management, data classification, and IAM/KYC hardening tools—to enhance privacy, automation, and control environments.
• Created and commercialized AI-based products such as automated social publishing systems and fine-tuned RAG/LLM agents for assessments, workflow orchestration, and knowledge management.
• Advised C-level leaders and government executives on digital strategy, ethical AI, and transformation governance at enterprise and sovereign-state scale.
• Founded and incubated spin-offs, including Senior6.com (senior living operations management) and LINQnetwork.com (collaborative operational success platform).

Representative Clients & Engagements:

• Pearson Education – Privacy Director, UK-US Legal comms, GDPR strategy, CISO liaison
• (Top 3 eCommerce) – in-house privacy audits and compliance roadmaps for counsel
• Quest Diagnostics – IT outsourced support enhancements for 35+ sales/marketing systems
• PriceMDs – advanced cost-containment employer solution (prescriptions and imaging)
• Public School District (various) – internal/3rd-party security/privacy evaluations, trainings
• Oklahoma (OSDE/OMES) – security/privacy program for multi-dept data re-architecture
• Mass Dept of Ed (DESE) – BI/UX redesign and data integration of state reporting systems
• U.S. Department of Education – custom ontology browser and digital integration specs
• K12 Inc. – rapid child data privacy and compliance program audits
• Barbados Ministry of Health – designed COVID-19 response data-sharing protocols
• APWU of USPS – AI training. Union staff & leadership workflows, grievance/issue automation
• Public Consulting Group– multitenant student datastore & Google Apps Edu best practices
• A4L / Student Data Privacy Consortium – developed frameworks and industry standards
• Healthcare & Hospitals – KPI dashboards and operational maturity programs
• Hospitality, Foodservice, Senior Living, Retail – portfolio assessments, AI-enabled operations

XAFE LLC – Co-Founder, Product Owner, Account Executive (2020–2023)

Government of Barbados – Ministry of Health

• Developed and launched BIMSafe, a national SaaS platform adopted by all inbound travelers, unifying COVID-19 response across the Ministries of Health, Defense, Customs, and Tourism.
• Oversaw program operations at secure entry points, assuring safe and hospitable welcoming of tourists and returning citizens and directing efficient onboarding to digital tools.
• Directed a 15+ international development and operation team, delivering a coordinated pandemic management and digital entry systems under emergency conditions.
• Built an integrated public-health threat-response suite including quarantine and symptom monitoring, vaccine/test verification, BLE/WiFi/LTE-based tracking wearables, and citizen/tourist mobile apps.
• Partnered with Google, Apple, and MIT PathCheck to implement privacy-preserving exposure-notification frameworks and data-sharing protocols aligned with global standards.
• Advised the Ministry of Health on national policy and communication protocols for infectious-disease control, establishing the end-to-end digital health governance model.

Webshield, Inc. – Vice President, Trust (2019–2021)

Blockchain-based trust and distributed identification data authorization startup.

• Enabled secure, person-centered data-sharing through a Unified Trust Model used to govern identity and consent across sectors.
• Built authority-partner programs aligning global regulations with blockchain protocols; launch partners included the U.S. VA, Walmart, Ping Identity, and ForgeRock.
• Directed cross-functional teams in business development, technology integration, and compliance operations to scale adoption of privacy-preserving data frameworks.

Nike, Inc. – Legal Privacy Analyst III, Data & Platforms (2017–2019)

• Served as Privacy gatekeeper on all consumer data knowledge from global products.
• Legal liaison for data personalization efforts- bridging counsel, product, and engineering.
• Drove requirements for privacy operations engine with standardized controls, PII flowcharting, intake/reporting, and consumer data profiles (backbone of GDPR program).
• Conducted global privacy/risk assessments for ML, apps, e-commerce, and 3rd-party integrations; mitigated rogue data use.
• Partnered with legal and leadership on privacy-by-design architecture, data profiling, identity, and member acquisition/retention programs.

Mott MacDonald – IT/Operations Director, Product Manager (2012–2013)

• Re-engineered business processes, increasing delivery 400%, cutting costs $300K, and reducing resources 25%.
• Developed roadmaps for product evolution, pricing models, and IP strategy.
• Partnered with Harvard to create high-stakes teacher evaluation measures, managing 100M+ student responses via SaaS platforms.

InBloom – Solutions Architect (2013–2014)

Non-profit middleware for education data interoperability.

• Directed requirements and design for multi-state "big data" systems product.
• Shaped privacy policies, authored white papers, and led solution evangelism.
• Facilitated Agile product methodology and cross-department reporting.

Choice Solutions (HMH)– Presales Director (2006–2012)

Education warehousing, portals, reporting solutions. IT provider (~$9M portfolio).

• Build requirements/proposals, won/led statewide education projects (SLDS, RTTT, ARRA) using SQL, SharePoint, SAML, .NET, etc
• Advocated for national standards (FERPA, COPPA, data-sharing policy).
• Created predictive analytics software for student performance and retention.

Earlier Roles

• Center for Educational Leadership & Technology – IT Director, Education Commission of the States (2005–2006).
• Massachusetts Dept. of Elementary & Secondary Education – Analyst II, led statewide web portals, CMS, and integration projects (1999–2004).